Terms and Conditions

Last updated: 7 October 2025

Welcome to DrayTek Singapore. These Terms and Conditions (“Terms”) govern your use of our website draytek.com.sg and related services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Information

  • The website draytek.com.sg is operated by DrayTek Singapore (“we”, “our”, “us”).

  • We are the official distributor of DrayTek networking products in Singapore, including routers, firewalls, switches, and wireless access points.

2. Use of Website

  • You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit others.

  • You may not use this site to transmit harmful code, spam, or engage in any activity that may damage the website or interfere with its operation.

3. Products and Services

  • Product information on our site is provided for general guidance. Specifications, features, and availability may change without prior notice.

  • Prices listed are in Singapore Dollars (SGD) and may include or exclude GST where applicable.

  • We reserve the right to update, modify, or discontinue products or services without liability.

4. Orders and Payment

  • All product purchases are subject to stock availability and confirmation of payment.

  • By placing an order, you warrant that the details provided are accurate, complete, and authorized for payment.

  • We may refuse or cancel any order in the event of incorrect pricing, suspected fraud, or unavailability.

5. Warranty and Support

  • DrayTek products come with a limited manufacturer’s warranty as specified in product documentation.

  • Warranty does not cover damage caused by misuse, unauthorized modifications, or external factors beyond our control.

  • For warranty claims or support, please contact us at sales@draytek.com.sg .

6. Limitation of Liability

  • To the fullest extent permitted by law, DrayTek Singapore shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

    • Use or inability to use our website or products

    • Errors or omissions in website content

    • Unauthorized access to or alteration of data

  • Nothing in these Terms excludes liability for death or personal injury caused by negligence.

7. Intellectual Property

  • All content on this website, including text, images, graphics, and logos, is the property of DrayTek Singapore or its licensors.

  • You may not reproduce, distribute, or use any material without our prior written consent.

8. Privacy

9. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Singapore.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

11. Changes to Terms

  • We may revise these Terms at any time without prior notice.

  • Updated Terms will be posted on this page with the “Last updated” date. Your continued use of our site after changes indicates your acceptance.

12. Contact Us

If you have questions about these Terms and Conditions, please contact us: